Shipping policy

Our Guarantee to You:

  1. Free standard shipping on Australian orders of $150 or more (WA & NT: $250 or more).
  2. Simple and easy-to-understand shipping costs (if applicable).
  3. Free Australia Post tracking on all orders.

Costs: NSW, VIC, QLD, SA, TAS & ACT

  • Standard:
    • $150 and over: FREE
    • Under $150: $9.95
  • Express:
    • $50 and over: $12.95
    • Under $50: $10.95

Costs: Western Australia & Northern Territory

  • Standard:
    • $250 and over: FREE
    • Under $250: $14.95
  • Express: $19.95

Timing:

  • All orders on in-stock items are dispatched within 24 hours of payment (excluding weekends and public holidays).
  • Estimated delivery times:
    • Standard: 1-6 business days
    • Express: 1-4 business days
  • Deliveries to WA, NT and remote areas may take a little longer.

Important Notes:

  • Please enter your correct shipping address when placing an order or updating your account.
  • Order confirmations and tracking information are sent automatically to the email used to place your order. Be sure to use the correct email address and check junk/spam folders.
  • Our aim is to have your parcel delivered as fast as possible. However, Australia Post and other delivery partners may experience delays during peak periods (e.g., Christmas, Boxing Day, Black Friday, Click Frenzy sales, and other e-commerce related promotional periods).
  • If you encounter any issues, feel free to email our team at sales@uhbeauty.com.au and we'll do our best to assist you.

Shipping Method/Partners:

  • Our main delivery partners are Australia Post Express eParcel and Australia Post eParcel.
  • In case of significant delays, we may utilize other partners such as StarTrack, Uber, Civic, or similar services.