Shipping policy
Our Guarantee to You:
- Free shipping on Australian orders above $150.
- Simple and easy-to-understand shipping costs (if applicable).
- Free Australia Post tracking on all orders.
Costs:
-
Standard (Australia-wide):
- Above $150: FREE
- Below $150: $9.95
-
Express (Australia-wide):
- Above $150: $9.95
- Below $150: $14.95
Timing:
- All orders on in-stock items are dispatched within 24 hours of payment (excluding weekends and public holidays).
- Estimated delivery times:
- Standard: 1-6 business days
- Express: 1-4 business days
Important Notes:
- Please enter your correct shipping address when placing an order or updating your account.
- Order confirmations and tracking information are sent automatically to the email used to place your order. Be sure to use the correct email address and check junk/spam folders.
- Our aim is to have your parcel delivered as fast as possible. However, Australia Post and other delivery partners may experience delays during peak periods (e.g., Christmas, Boxing Day, Black Friday, Click Frenzy sales, and other e-commerce related promotional periods).
- If you encounter any issues, feel free to email our team at salesuhbeauty.com.au and we’ll do our best to assist you.
Shipping Method/Partners:
- Our main delivery partners are Australia Post Express eParcel and Australia Post eParcel.
- In case of significant delays, we may utilize other partners such as StarTrack, Uber, Civic, or similar services.
